Here at Perfrax, we detected increased login response times with Microsoft Teams hours before Microsoft released the first notification. Our engine focused in and identified an issue specific to user logins. Did your digital experience monitoring product isolate and inform you that a storm was coming – 2 hours early? Or did it tell you after the issue had reached the peak?
Unlike other solutions – free or paid – TrueDEM was publishing alerts on increasing sign in times by 12:15 GMT (7:15AM EST) – almost 2 full hours before Microsoft had a formal announcement available. We detailed the outage and our findings in a white paper.
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